The Planning Boards

The Planning BoardsThe Planning BoardsThe Planning Boards
  • Sign In
  • Create Account

  • Orders
  • My Account
  • Signed in as:

  • filler@godaddy.com


  • Orders
  • My Account
  • Sign out

  • Home
  • Shop
  • Our Products
  • More
    • Home
    • Shop
    • Our Products

The Planning Boards

The Planning BoardsThe Planning BoardsThe Planning Boards

Signed in as:

filler@godaddy.com

  • Home
  • Shop
  • Our Products

Account


  • Orders
  • My Account
  • Sign out


  • Sign In
  • Orders
  • My Account

Terms and Conditions

  

Terms and Conditions

1. Introduction

  • These Terms & Conditions govern the use of our website and the purchase of products.
  • Business Name: The Planning Boards
  • ABN: 33 622 003 126
  • Location: Adelaide, South Australia

2. Products & Pricing

  • All products are described as accurately as possible, but slight variations may occur as they are handmade and one off pieces.
  • Prices are listed in AUD and include GST unless otherwise stated.
  • We reserve the right to change prices without notice.

3. Orders & Payment

  • Orders are confirmed once full payment is received.
  • Accepted payment methods: Visa, Mastercard, PayPal
  • We may cancel orders if payment is not processed successfully.

4. Delivery & Shipping

  • We ship to most Australia Capital Cities at this stage using trusted couriers.
  • Estimated delivery times are provided but not guaranteed.
  • Risk of loss passes to the customer upon delivery.

5. Returns & Refunds

  • Under Australian Consumer Law, customers are entitled to a refund or replacement for faulty goods.
  • We do offer a 30 Day Money Back guarantee - see below for details.
  • In the event of any return, shipping costs are the responsibility of the customer.

6. Warranties & Liability

  • Products come with guarantees that cannot be excluded under Australian Consumer Law.
  • To the extent permitted by law, our liability is limited to the replacement or refund of the product.
  • We are not liable for indirect or consequential losses.

7. Intellectual Property

  • All images, designs, and branding on this site are owned by The Planning Boards.
  • Customers may not reproduce or distribute content without permission.

8. Privacy

  • We collect and store customer information in accordance with the Privacy Act 1988 (Cth).
  • Information is used only for order processing and marketing (if consented).

9. Governing Law

  • These Terms & Conditions are governed by the laws of South Australia, Australia.
  • Any disputes will be handled in South Australian courts.

Return and Refund Policy

 

RETURN & REFUND POLICY — 30‑Day Money‑Back Guarantee

We want you to love your Planning Board. If it’s not the right fit, you can return it within 30 days of delivery for a full refund.

To qualify for a refund, your board must be:


  • Undamaged, Unused and in original condition
  • Returned in the original packaging (including all protective materials)
  • Shipped back at the purchaser’s cost


Once we receive and inspect the returned board, your refund will be processed to your original payment method.


If you need help with your return, just reach out — we’re here to make the process easy.


How to Request a Return — Simple 3‑Step Process

1. Email Us Within 30 Days

Send an email to [your email address] with the subject line: “Return Request – [Your Order Number]”

Include:

  • Your full name
  • Order number
  • Reason for return (optional but helpful)
  • A photo of the board in its current condition


2. Pack and Return the Board

Once we reply with the return address, please:

  • Repack the board undamaged
  • Use the original packaging and protective materials
  • Arrange return shipping (freight is at the purchaser’s cost)


3. Refund Timeline

  • We’ll email you as soon as your return arrives
  • Inspection takes 1–2 business days
  • Refunds are processed within 3–5 business days back to your original payment method

  • Privacy Policy
  • Terms and Conditions

The Planning Boards

sales@theplanningboards.com.au

Copyright © 2026 The Planning Boards - All Rights Reserved.

Powered by

This website uses cookies.

We use cookies to analyze website traffic and optimize your website experience. By accepting our use of cookies, your data will be aggregated with all other user data.

DeclineAccept